Return and Exchange Policy
La Petite Fleur is dedicated to delighting you with your jewelry & accessories purchase and our services. If for any reason you are dissatisfied with your purchase, you may return your item based on our Return and Exchange Policy.
Returns and exchanges are permitted within 30 days from the purchase date.
Jewelry & accessories must be unused and in original condition with all original tags and accessories.
- Returns or exchanges not available on customized jewelry or special order items.
Charge credits are issued to original purchaser on the account to which the item was charged.
Gift returns with receipt can only be exchanged or converted to a gift card.
All returns without a receipt can only be exchanged or converted to a gift card at current price, minus any current promotional discount.
La Petite Fleur provides you with two easy methods of returning an item:
Returns by Mail
Here are the basic steps:
- If you would like to make a return, please call us at (772)334-1384 for return details before returning any item(s).
- Pack the item securely. Use the original package, if possible. Enclose the original or a copy of the packing slip.
- If you do not have your original packing slip, please provide us with your name, address, phone number, email address, and order number.
- All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
- For your protection, we require that you use a shipping method that provides insurance and tracking services from providers such as UPS, FedEx, or USPS for your return. Ship the return package to the address indicated on the packing slip:
La Petite Fleur Couture Bridal Salon
1344 NE Jensen Beach Blvd.
Jensen Beach, FL 34957
- Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to our store.
- You can expect a refund within 30 days of our receiving and approving your returned product. Refund will be credited to the same form of payment used in your original purchase.
Returns to the La Petite Fleur Bridal Salon Store
Here are the basic steps:
- Place the item securely in the original package.
- Enclose the original packing slip with the item. If you no longer have the packing slip, bring a copy of your ship confirmation email or online purchase receipt displayed during checkout.
- All products must be returned in original condition, in original boxes, and with paperwork and accessories to ensure a full credit.
- Call (772)334-1384 to schedule a time to return items to La Ptite Fleur Bridal Salon in person
- Take the package to the La Petite Fleur Couture Bridal Salon store.
- The store associate will process your return. Refund will be credited to the same form of payment in your original purchase. Please allow 30 days for the credit to appear on your billing statement. Please note that your original shipping and handling or other additional costs will not be refunded, unless you received a damage, defective, or incorrect item.